Frequently Asked Questions
Everything you need to know about Philip Stein wellness and style.
How does the Natural Frequency Technology in Philip Stein watches work?
Each Philip Stein piece contains a metal disk infused with natural frequencies that interact with your body's bio-magnetic field, helping to reduce stress and improve overall well-being.
What is the standard shipping timeframe for orders?
We offer complimentary standard shipping on all orders over $200. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on customs.
Can I return or exchange my purchase?
Yes, we accept returns and exchanges within 30 days of purchase, provided the item is in its original, unworn condition with all packaging and tags intact.
Are Philip Stein watches water-resistant?
Most of our timepieces have a water resistance rating of 3 ATM to 5 ATM. While they can withstand splashes or brief immersion, we recommend avoiding swimming or diving to preserve the integrity of the leather straps and internal technology.
Do your products come with a warranty?
All Philip Stein watches and accessories are covered by a two-year limited warranty against manufacturing defects from the date of purchase.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.