Returns & Exchanges
We want you to be completely satisfied with your Philip Stein purchase, which is why we offer a 30-day return policy for items in original, unworn condition. Our goal is to ensure your wellness journey is supported by products that meet our highest standards of quality and craftsmanship.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the item in its original Philip Stein packaging, including all warranty cards, manuals, and protective films to ensure a full refund.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.
Quality Inspection & Refund
Once our specialists verify the item's condition, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing